Frequently Asked Questions

Yes! We offer 24/7 emergency garage door repair services across Ottawa, Mississauga, and the GTA. We know that a broken garage door can be a major security risk, so our dispatch teams are always on standby to assist you.

Our standard service call fee is highly competitive. During this visit, our technicians will diagnose the issue and provide you with a transparent, upfront quote for any necessary repairs before any work begins. There are no hidden fees.

Absolutely. Torsion and extension spring replacement is one of our most common services. For your safety, we strongly recommend against attempting to replace springs yourself, as they are under extreme tension and can cause severe injury.

This could be due to several reasons: dead batteries, the opener’s motor being unplugged, the remote needing to be reprogrammed, or signal interference. If replacing the batteries doesn’t work, give us a call and we can troubleshoot or replace the remote.

A standard residential garage door installation typically takes our professional teams about 3 to 5 hours. Custom doors, complex track layouts, or commercial installations may take longer. We always aim to complete the job efficiently without sacrificing quality.

We highly recommend replacing the tracks when installing a new garage door. Old tracks may not fit the exact specifications or weight of the new door, which can lead to premature wear or safety issues. New tracks are usually included in our complete installation packages.

We supply and install top-tier opener brands including LiftMaster, Chamberlain, and Genie. These brands offer high reliability, smooth operation, and modern features such as Wi-Fi connectivity and smartphone control.

Yes, we offer highly insulated garage doors (polyurethane and polystyrene options) which are highly recommended for the Canadian climate. An insulated door helps reduce energy costs, dampens noise, and strengthens the door panel itself.