Broken spring
The door will not lift or the opener strains and reverses. Leave the door closed and call.
Emergency Repair · Toronto & the GTA
Emergency Garage Door Repair in Toronto & the GTA
Door stuck open, car trapped inside, or a cable hanging loose? We prioritise urgent garage door calls across Toronto and the GTA and come out the same day, Sunday to Thursday 7am–8pm and Friday 7am–5pm. You get a written quote before any work starts.
Urgent Calls
What Counts as a Garage Door Emergency
Some problems can wait for a regular appointment. Others cannot: a door that will not close at night, a car you need for work stuck inside, a door hanging crooked, or a snapped cable or spring that makes the door unsafe to touch.
In those cases, stop using the opener. Repeatedly pressing the button on a door with a broken spring or cable can burn out the motor, bend the door, or let it drop.
Call us, tell us what you see and hear, and we will tell you honestly whether it needs a same-day visit or can safely wait.
Common Urgent Problems
Emergencies We Handle Every Week
Snapped or loose cable
A cable hanging off the drum or a door raised on one side only. Do not try to lift it.
Door off its track
Rollers out of the track or the door jammed at an angle — usually after a bump or a cable failure.
Door stuck open
The door will not close, leaving your home and garage open. Often sensors, the opener or a broken part.
Car trapped inside
We can release and safely open the door so you can get your vehicle out, then fix the cause.
Door damaged by a vehicle
Bent panels or tracks after a hit. We make it safe and secure, then quote the repair.
Our Process
What Happens When You Call
1
Tell us what happened
Describe what you see and hear — a bang, a hanging cable, a crooked door. Photos help.
2
Make it safe
We will tell you what not to touch and how to keep children, pets and cars clear.
3
Same-day visit
We schedule the earliest same-day slot available during our open hours.
4
Written quote, then repair
We diagnose, give you a written quote, and repair once you approve.
5
Test before we leave
We balance the door and test the opener and safety reversal.
Why DPS
Why GTA Homeowners Call DPS in an Emergency
- Same-day response — open Sunday to Thursday 7am–8pm and Friday 7am–5pm
- Honest triage — we tell you if it can wait — no pressure
- Written quote first — no inflated “emergency” surprises
- Stocked trucks — common springs, cables, rollers and opener parts on board
- Licensed and insured — safe handling of springs and cables under tension
Good to Know
What to Do While You Wait
Do not keep pressing the opener button. If the door is stuck partway, unplug the opener and keep everyone away from the door.
Do not try to lift a door with a broken spring or cable, and never loosen anything attached to the springs or the bottom brackets — they are under high tension.
If the door is stuck open and you need it secured, tell us when you call so we can prioritise the visit.
Service Areas
Emergency Garage Door Repair Across the GTA
More Services
Other Garage Door Services in the GTA
FAQ
Emergency Repair Questions from GTA Homeowners
Call (647) 771-7139. We answer Sunday to Thursday 7am–8pm and Friday 7am–5pm.
Do you offer same-day emergency garage door repair in Toronto?
Yes. We offer same-day service across Toronto and the GTA, Sunday to Thursday 7am–8pm and Friday 7am–5pm. Call early in the day for the best chance of a same-day slot.
My car is stuck in the garage — can you get it out?
Yes. In most cases we can safely release and open the door the same day so you can get your vehicle out, then repair whatever caused the problem.
Is it safe to use my garage door with a broken spring or cable?
No. The door can drop or come off its track. Leave it closed, unplug the opener if it is stuck partway, and call us.
Do you charge extra for urgent calls?
We give you a written quote before any work starts, and you approve the price first. There are no surprise add-ons during our open hours.
What if my door is stuck open at night?
Call us and explain the situation. We will advise you on how to keep it as safe as possible and book the earliest available visit.
What Our Customers Say on Google
5.0 · 38 Google reviews★★★★★G
Booked DPS for an annual tune-up on both our garage doors in Richmond Hill after hearing squeaking and grinding. Went through every roller, hinge, spring tension, cable, and sensor. Lubricated everything properly, tightened hardware, and…
RIRoman I.Google review
★★★★★G
Our double door started making a loud grinding noise and then stopped halfway up, right as I was leaving for work. Called DPS around 8:30 and someone was at the house in Jefferson before noon. Turned out to be a broken torsion spring and a…
SOSamanta O.Google review
★★★★★G
We replaced our old 20-year-old wood door with a new Richards-Wilcox insulated steel door and honestly the whole experience was refreshing. The DPS team walked me through the panel styles, colours, and window options without any pressure…
CGCesar G.Google review
Garage Door Emergency? Call Now.
Same-day garage door repair across Toronto and the GTA, with a written quote before any work starts.